Careers
We are always on the look out for passionate retail professionals who are interested in retail management, customer services, eCommerce, and design.
Please email your CV to careers@abovethecloudsstore.com and specify the role you are interested in.Roles and responsibilities include:
- Assist in the daily operations, including opening and closing procedures.
- Ensure compliance with company policies, procedures and standards.
- Support inventory levels, merchandise displays and stock replenishment.
- Manage the customer refund and exchange process.
Sales and Customer Service
- Drive sales targets on both an individual and team level.
- Provide exceptional customer service, resolving inquiries or concerns promptly.
- Train and guide staff on product knowledge, styling and customer engagement to enhance the shopping experience.
Team Leadership
- Creating and publishing team rosters in a timely manner.
- Assist in the recruitment, training and development of team members.
- Step into the Store Manager role during their absence to ensure seamless operations.
Visual Merchandising
- Maintain visually appealing displays in alignment with the vision of the buying team and store manager.
- Help implement seasonal updates, promotions and special campaigns.
Loss Prevention and Financial Management
- Monitoring store budgets, expenses and payroll
Digital Marketing Executive
Full-Time | Sydney
Above The Clouds is looking for a motivated, detail-oriented Digital Marketing Executive to support our digital growth across eCommerce. This role is ideal for someone with 3–5 years’ experience who’s confident in execution, excited by results, and ready to grow in a fast-paced retail environment.
Working closely with our internal team to help plan, launch and optimise campaigns across Meta, Google Ads, Klaviyo, and Shopify; your day-to-day will involve building and managing the strategy associated with our paid ads, scheduling EDMs, tracking performance metrics, and assisting in the execution of seasonal launches and product releases.
Core Responsibilities
- Assist in the creation, scheduling, and optimisation of paid campaigns (Meta, Google, Pinterest)
- Build and manage Klaviyo campaigns and automated flows (e.g. welcome, abandoned cart, win-back)
- Support website merchandising, SEO, and content updates via Shopify
Track campaign performance and compile regular reports on key metrics (ROAS, CTR, sales, engagement) - Collaborate with creative and content teams to brief and deliver effective marketing assets
- Manage product feeds, email segments, and campaign calendars
- Stay across digital trends and contribute ideas to continually improve campaign performance
Who You Are
- 3–5 years of experience in digital marketing, ideally in eCommerce or fashion
- Hands-on knowledge of Meta Ads Manager, Google Ads, Klaviyo, and Shopify
- Strong attention to detail, a love of data, and an ability to move fast
- Passionate, proactive, and excited about global fashion, retail, and digital
Please note; we are unable to reply to all CVs supplied so will only contact those of specific interest.